Shipping policy

Shipping Policy – Getting Your Order to You

This shipping policy works alongside our main Terms of Service, so please read both when placing an order.

Shipping Options

Free shipping on everything – that's our promise to you. No minimum order, no hidden fees, just free delivery to the United Kingdom & Ireland.

Sometimes a third-party supplier handles our inventory and shipping, but don't worry – you'll still get the same great service.

International Delivery

We ship to the United Kingdom & Ireland with Free Shipping (4-8 business days), the handling time is 1-2 business days.

Important heads-up for international orders: Depending on where you live, there might be customs rules, import taxes, or duties that we can't control. These extra costs (if any) are your responsibility, and you'll need to follow your local laws. We wish we could cover these too, but unfortunately, that's between you and your government!

What If There's a Delay?

Sometimes things happen – weather, customs hold-ups, carrier issues, you name it. If your order gets delayed, we'll contact you as soon as we know and give you an updated delivery estimate.

For our UK customers: Don't worry, this doesn't affect your legal consumer rights under local laws.

Tracking Your Order

Once your order ships, you'll get tracking information so you can follow its journey to your door. Keep an eye on your email for shipping confirmations and tracking details.

Questions About Your Delivery?

Got questions about privacy or want to exercise your rights? Email us at contact@tryaxivelle.com – we're here to help.

Trade name: CURATEMART Ltd Business Email: contact@tryaxivelle.com Business address: 24-26 Arcadia Avenue, Fin0000, London, United Kingdom, N3 2JU

BUSINESS REGISTRATION NUMBER: 16273906

Business phone number: +44 798 852 4517